價格：免費
更新日期：2013-01-28
檔案大小：40.8 MB
目前版本：7.6.07
版本需求：需要 iOS 4.0 或以上版本。與 iPhone 3GS、iPhone 4、iPhone 4s、iPhone 5、iPhone 5c、iPhone 5s、iPhone 6、iPhone 6 Plus、iPhone 6s、iPhone 6s Plus、iPhone SE、iPhone 7、iPhone 7 Plus、iPhone 8、iPhone 8 Plus、iPhone X、iPhone XS、iPhone XS Max、iPhone XR、iPad、iPod touch (第 3 代)、iPod touch (第 4 代)、iPod touch (第 5 代)、iPod touch (第 6 代) 及 iPod touch (第 7 代) 相容。
支援語言：俄文, 土耳其文, 德語, 捷克文, 日語, 法文, 波蘭文, 瑞典文, 簡體中文, 繁體中文, 義大利文, 英語, 荷蘭文, 葡萄牙文, 西班牙文, 韓語
The new BMC Mobility for Incident Management app provides a glimpse into the benefits of user-centric ITSM. Mobile technicians, for example, are 30 percent more productive when they don't need to return to their desks to manage trouble tickets. Managers make smarter decisions with real-time data at their fingertips. And customers’ satisfaction with IT jump when issues are resolved faster.
This app is for use by BMC customers interested in getting a better understanding of BMC Mobility for Incident Management. It is designed to be used with the BMC hosted mobility server, and should specifically not be used with a customer’s own hosted mobility server.
BMC Mobility for Incident Management allows and end user to:
·View a list of Incident tickets assigned to them or one of their support groups
·View, Edit and add worklogs to Incidents
·Reassign Incidents
·Change Incident Status
·Change Incident Priority
To test drive the app:
1. Download BMC Mobility for Incident Management
2. Enter try.onbmc.com as the host name
3. Enter 2042 as the port
4. Login with: Allen/password
支援平台：iPhone, iPad